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Overview of ISO 21101:2014 Certification

The ISO 21101:2014 Certification Standards outline the Safety Management System for Activity Providers of Adventure Tourism. The ISO 21101:2014 Certification states that the purpose of the said standards is for enhancing safety and performance, for ensuring the expectations of safety measures are met in regard to the participant and staff members, demonstrate safe practice, and supporting compliance measures with applicable legal requirements. The set ISO standards can be utilised for all kinds of service providers, no matter the size, geographic, cultural, and social environment.

Standards of Adventure Tourism

The essential purpose of adventure tourism is for setting out the minimum requirements of the Safety Management Systems and Communications needed to be maintained for the participants. These entities are independent as they apply for various different kinds of Adventure Tourism.

  • The International Standard states the procedure of how the Adventure Tourism Organisation manages the Operations in accordance with the Safety Measures.
  • The ISO/TR 21102:2014 has issued data for determining the basis of minimum competence of adventure tourism activity personnel in charge.

The Purpose of ISO 21101:2014 Certification in Adventure Tourism

The International Organisation for Standards which is also known as ISO is the Worldwide Federation of National Standards Bodies, also known as ISO Member Bodies. The standards are drafted by the ISO technical committees. Adventure tourism is a globally established industry that continuously keeps growing. The ISO standards establish a basis for the adventure tourism activity providers for planning, communicating, and delivering adventure tourism activities which are safe to practice.

Benefits of ISO 21101:2014 Certification

According to the Bureau of Indian Standards (BIS), ISO 21101:2014:

  • Reduces risks and enhances the safety of participants and staff in adventure tourism.
  • Ensures compliance with regulatory requirements.
  • Expands market opportunities.
  • Establishes an internationally recognized standard for the Safety Management System.

Requirements of ISO 21101:2014 Certification

The following requirements must be met for ISO 21101:2014 compliance:

  • Management Commitments
  • Needs and Expectations of Participants, Legal, and Other Relevant Bodies
  • Identification of Internal and External Risks
  • Roles and Responsibilities
  • Risk Management
  • Staff Awareness and Skill Development
  • Vendor Control
  • Hazard Identification
  • Incident Management
  • Emergency Preparedness and Response
  • Personal Protective Equipment
  • Resource Management
  • Communication and Documented Information
  • Monitoring and Measurement

Procedure for ISO 21101:2014 Certification

The following four essential steps must be followed to obtain ISO 21101:2014 certification:

  • Optional Preliminary Audit
    A voluntary site inspection is conducted, and quality management documents are reviewed to assess the organization's readiness for a full-scale Phase I and II audit.

  • Audit - Stage I
    Eligibility for certification is determined based on on-site auditing results, quality management document analysis, and business assessment.

  • Audit - Stage II
    An on-site evaluation of the Quality Management System is conducted to assess efficiency in applicable areas of practice.

  • Grant of Certificate
    If all safety criteria and compliance measures are met, official confirmation certifies the integrity of the quality management system and ensures full compliance with the standards.

Why Opt for Fastzeal?

Fastzeal assists in fulfilling all legal and financial requirements by connecting clients with experts in the relevant fields of law. If a client has any questions regarding legal compliance for maintaining ISO 21101:2014 certification, Fastzeal representatives offer a faster response rate compared to other service providers. Fastzeal ensures a seamless and positive interaction with its experts.

Steps to Avail Expert Assistance:

  • Purchase a Plan for Expert Assistance
  • Submit Queries Regarding ISO 21101:2014 Certification Maintenance
  • Provide Necessary Documents to Fastzeal Experts
  • Application Preparation for ISO 21101:2014 Certification
  • Meet Eligibility Criteria for the Application Process
  • Complete All Procedural Actions
  • Get End-to-End Legal Assistance from Fastzeal

Frequently Asked Questions:


They ensure compliance and maintain safety measures within the appropriate Quality Management System.



The ISO Technical Committees draft and enact these standards.



Certification enhances safety and builds customer trust, leading to increased sales and profitability.



They apply to all service providers, regardless of size, location, or cultural environment.



Providers must demonstrate planning, communication, and implementation of safe adventure tourism activities.



It ensures continuous development and provides a structured framework for securing adventure tourism activities.



ISO, or the International Organization for Standardization, is a global body responsible for developing standards to ensure safety and compliance across various industries.



Procedure for ISO 21101:2014 Certification

  1. Optional Preliminary Audit: Voluntary site inspection and quality management document review to assess readiness.

  2. Audit - Stage I: Evaluation of eligibility based on site audit, document analysis, and business assessment.

  3. Audit - Stage II: On-site evaluation of the Quality Management System’s efficiency.

  4. Grant of Certificate: Issued upon compliance with all safety criteria.




Fastzeal provides legal and financial assistance, connecting clients with experts to ensure compliance with ISO 21101:2014. With a quick response rate and seamless client interaction, Fastzeal ensures smooth certification processes.

Steps to Avail Expert Assistance

  • Purchase a Plan for Expert Assistance
  • Submit Queries Regarding ISO 21101:2014 Maintenance
  • Provide Necessary Documents
  • Application Preparation for Certification
  • Meet Eligibility Criteria
  • Complete All Procedural Actions
  • Get End-to-End Assistance from Fastzeal

Why Choose Fastzeal for Your ISO 21101:2014 certification

We make technical compliance certifications effortless and convenient.

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